At i1bn, your privacy is not merely a legal obligation — it is our sincere commitment to every player. This document clearly explains how we collect, use, store, and protect your personal data, as well as the rights you hold as a user of our platform.
Welcome to i1bn's Privacy Policy page. We, i1bn ("Platform", "We"), take the protection of your personal data seriously. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use the i1bn platform, whether through our website or mobile app.
This policy applies to all users of the i1bn platform in Malaysia and is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By registering or using our platform, you agree to the practices described in this Privacy Policy.
I1bn collects various types of information depending on how you interact with our platform. In general, we collect data under two main categories — information you provide directly and information collected automatically as you use the platform.
| Data Type | Purpose of Collection | Legal Basis |
|---|---|---|
| Name & Contact Information | Identity verification, account communications | Contract performance |
| KYC Documents | AML/KYC compliance, age verification | Legal obligation |
| Financial Information | Deposit & withdrawal processing | Contract performance |
| Technical Data | Security & fraud detection | Legitimate interest |
| Game Activity Data | Responsible gaming support | Public interest |
Every piece of data we collect is used for a specific and legitimate purpose. i1bn never uses your personal data for unrelated purposes without your prior consent. The following are the primary purposes for which your data is used:
I1bn does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We only share your information in limited and controlled circumstances as described below.
We work with trusted service providers to handle certain platform operations, including payment processors, cloud service providers, identity verification companies, and analytics service providers. All such providers are bound by strict data protection agreements and are only permitted to use your data for the specific purposes we define.
In certain circumstances, i1bn may be legally required to disclose your information to competent authorities, including law enforcement agencies, financial regulatory bodies, or courts. Such disclosures are only made when we have a valid legal obligation to do so.
We may share information as necessary to protect the rights, property, or safety of i1bn, our users, or the public — including in cases involving fraud investigations, money laundering, or serious security threats.
Protecting your personal data is i1bn's top priority. We continuously invest in the latest security infrastructure to ensure your information remains safe from unauthorized access, modification, or disclosure.
Key security measures we have implemented include:
I1bn uses cookies and similar tracking technologies to enhance your experience, analyze platform performance, and deliver relevant content to you. Cookies are small text files stored on your device when you visit our website.
You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
As a user of the i1bn platform and a data subject under Malaysia's Personal Data Protection Act 2010, you hold the following rights regarding your personal data. i1bn is committed to respecting and facilitating the exercise of these rights.
You have the right to obtain a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete data in your account.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You may request restriction of data processing in certain circumstances, such as while you are disputing its accuracy.
You have the right to receive your data in a structured, machine-readable format for transfer to another provider.
To exercise any of the above rights, contact our privacy team via live chat or support email. We will process your request within 30 business days.
I1bn retains your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. In general, active account data is retained throughout your membership and for an additional period after account closure to meet legal and financial compliance requirements.
Once the retention period expires, your data will be securely deleted or anonymized using approved procedures.
In the course of managing our global operations, some of your personal data may be transferred to or processed in countries outside Malaysia. i1bn ensures that any cross-border data transfer is only made to countries or recipients that provide a level of data protection comparable to Malaysian standards.
We implement appropriate safeguards for international transfers, including data processing agreements with recognised standard protection clauses, and ensure all our international partners comply with the security standards set by i1bn.
The i1bn platform is exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18. If we discover that we have collected data from a minor without valid parental or guardian consent, we will take immediate steps to delete that information and close the relevant account.
If you believe a minor has registered on our platform, please contact our support team immediately so we can take the appropriate action.
I1bn reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the way we operate the platform. Any material changes will be communicated to you via an in-platform notice or email at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you can reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more serious complaints, we aim to reach a resolution within 30 business days in accordance with PDPA requirements.
Your privacy isn't just a written policy here — it's a core value that shapes every technical and operational decision we make at i1bn.
Every bit of data moving between your device and i1bn's servers is protected with 256-bit SSL encryption — the same standard used by the world's leading banks. No one can intercept or read your information in transit.
Our KYC process uses the latest digital identity verification technology to ensure your documents are handled securely and confidentially. Your KYC data is stored in an isolated environment protected by layered access controls.
I1bn has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — we are only its custodian, not its owner.
Our automated security monitoring system operates around the clock to detect any unauthorized access attempts, cyberattacks, or suspicious activity — and responds within seconds before any damage can occur.
Our Privacy Policy and data handling practices are designed and reviewed by legal experts to ensure full compliance with Malaysia's Personal Data Protection Act 2010 and relevant international standards.
Through your account settings, you can manage notification preferences, control shared data, and submit privacy rights requests at any time. i1bn makes data control simple and transparent for every user.